tag:blogger.com,1999:blog-8520890372884410356.post3345079422609168297..comments2023-10-17T12:03:50.063+01:00Comments on ITIL V3 Foundation Certificate Exam, Free ITIL Dumps, Sample Questions: ITIL Dumps Practice Paper 3Rahulhttp://www.blogger.com/profile/08569333170224865418noreply@blogger.comBlogger30125tag:blogger.com,1999:blog-8520890372884410356.post-31085307765170188962013-12-06T21:38:19.298+00:002013-12-06T21:38:19.298+00:00ITIL V3 Exam Papers @ http://itil-v3-exam-question...ITIL V3 Exam Papers @ http://itil-v3-exam-question-papers.blogspot.co.uk/search?updated-min=2013-01-01T00:00:00-08:00&updated-max=2014-01-01T00:00:00-08:00&max-results=26BDDazzahttps://www.blogger.com/profile/02332078002272994525noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-70783959909959963392013-11-19T05:05:59.512+00:002013-11-19T05:05:59.512+00:00Hi All I would like to take the ITIL foundation ce...Hi All I would like to take the ITIL foundation certificate but I do not have any documentation or reading notes. Coud someone please email me ITIL foundation V3 book as PDF or any other relevant resources to prepare for the exam: my Email: afofeh@gmail.com <br /><br />Thank you in advanceAnonymoushttps://www.blogger.com/profile/15068399604939909928noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-80528050888048799732013-08-19T05:33:24.079+01:002013-08-19T05:33:24.079+01:00Taking ITIL exam 2011 foundation and could use hel...Taking ITIL exam 2011 foundation and could use help to practice Q&As if you have some... Thank you!!!<br /><br />les77u@gmail.comlesu77https://www.blogger.com/profile/03927375922363575928noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-598044303049758032013-04-27T13:58:56.985+01:002013-04-27T13:58:56.985+01:00Hi,
any body knows answers for that question w...Hi,<br /> any body knows answers for that question which is asked by chitr?senthilhttps://www.blogger.com/profile/10691745418088327488noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-7639819737044684432013-02-28T14:08:34.331+00:002013-02-28T14:08:34.331+00:006. which of the following areas used to define val...6. which of the following areas used to define value?<br />(1) business outcomes<br />(2) marketing mindset<br />(3) perceptions<br />(4) preferences<br /><br />options:<br />a) 1 3 & 4<br />b) 1 2 & 3<br />c) all<br />d) 1 2 & 4<br /><br />7. which item from data-to-information-to-knowledge-to-wisdom(DIKW)structure answers the question "HOW"?<br />a) wisdom<br />b)data<br />c)information<br />d)knowledge<br /><br />8.which sub process of capacity management focuses on future business requirements?<br />(1) component capacity management<br />(2)service capacity management<br />(3) business capacity management<br />options:<br />a)3<br />b)2<br />c)all<br />d)1<br /><br />thanks,<br />Chitra.SAnonymoushttps://www.blogger.com/profile/01298701664498690482noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-43040051075872623672013-02-28T13:51:24.895+00:002013-02-28T13:51:24.895+00:001.Which of the following has the same goal as the ...1.Which of the following has the same goal as the event management?<br /><br />a) incident management<br />b) Instrumentation<br />c) Service Analytics<br />c) Tuning<br /><br />2.The information security policy should include all of the following policies EXCEPT?<br /><br />a)E-mail policy<br />b)charging policy<br />c) A records retention policy<br />d) An asset disposal policy<br /><br />3. In the context of availability management , at which level is the characteristics of component availability and unavailability considered?<br /><br />a) serviceability<br />b) Maintainability<br />c) Service availability<br />d) component availability<br /><br />4. which would NOT benefit from service automation?<br />a) optimization<br />b) call reduction<br />c) designing and modelling<br />d) service catalogue<br /><br />5. which is NOT a instrumentation technique?<br />a) polling<br />b) external source<br />c)Asynchronous capture<br />d) brainstorming<br /><br />anybody please do let me know the answers with explanations for these ITSM questions as soon as possible.<br /><br />thanks in advance<br />Chitra.SAnonymoushttps://www.blogger.com/profile/01298701664498690482noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-75277976789204265262013-01-02T17:09:10.221+00:002013-01-02T17:09:10.221+00:00Im planning to write ITIL foundation V3.Can someon...Im planning to write ITIL foundation V3.Can someone help with latest dumps ? mandapakas@yahoo.com is my emailid<br /><br />thanks in advanceAnonymoushttps://www.blogger.com/profile/16453590616085661780noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-44411289372404825742013-01-02T17:08:34.906+00:002013-01-02T17:08:34.906+00:00Im planning to write ITIL foundation V3.Can someon...Im planning to write ITIL foundation V3.Can someone help with latest dumps ? mandapakas@yahoo.com is my emailid<br /><br />thanks in advanceAnonymoushttps://www.blogger.com/profile/16453590616085661780noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-20268316647077283352012-03-24T15:49:26.291+00:002012-03-24T15:49:26.291+00:00Hi all,
I am giving ITIL 2011 foundation exam ASA...Hi all,<br /><br />I am giving ITIL 2011 foundation exam ASAP.<br /><br />If anybody is having latest questions then please forward to below email ID-<br /><br />palavisarnaik@gmail.compallavihttps://www.blogger.com/profile/13573357157788933853noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-90317837626601797052012-03-24T15:48:06.061+00:002012-03-24T15:48:06.061+00:00Hi all,
I want to write ITIL 2011 foundation exam...Hi all,<br /><br />I want to write ITIL 2011 foundation exam ASAP.<br /><br />if anybody is having latest question then please forword on below email ID.<br /><br />pallavisarnaik@gmail.compallavihttps://www.blogger.com/profile/13573357157788933853noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-17259838926451468562012-02-16T12:07:01.458+00:002012-02-16T12:07:01.458+00:00The answer for 20 is correct. Responsibility for r...The answer for 20 is correct. Responsibility for replacing the user's PC is with Change Management. Service Level Management concerns itself with relationship with customers and internal providers.Santhoshhttps://www.blogger.com/profile/15665042609900786272noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-17024517883992583122012-02-16T07:23:20.688+00:002012-02-16T07:23:20.688+00:0020. A user reports a PC problem to the Service Des...20. A user reports a PC problem to the Service Desk. A Service Desk representative determines that the PC is defective and indicates that according to the services catalogue, the PC will be replaced within three hours. Which ITIL process is responsible for having this user's PC replaced within three hours?<br /><br />A. Availability Management<br /><br />B. Change Management<br /><br />C. Configuration Management<br /><br />D. Service Level Management <br />I think answer should be D, becz, response time is guided by the Service Level Management or aggrementGoemeone Bopadilehttps://www.blogger.com/profile/07392895729273499936noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-83632499132157556132011-08-03T05:49:42.454+01:002011-08-03T05:49:42.454+01:00Hi. Can u explain why in Q20, answer is B, not D.
...Hi. Can u explain why in Q20, answer is B, not D.<br /><br />The phrase, <b> "indicates that according to the services catalogue, the PC will be replaced within three hours" </b> sounds like a SLA contract to the users and not a RFC.JJhttps://www.blogger.com/profile/17375958217465759735noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-5080932533111188462011-08-03T05:31:33.556+01:002011-08-03T05:31:33.556+01:00This comment has been removed by the author.JJhttps://www.blogger.com/profile/17375958217465759735noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-31091736434506666582011-04-15T11:26:20.547+01:002011-04-15T11:26:20.547+01:00This seems a bit odd to me:
32. Which of the follo...This seems a bit odd to me:<br />32. Which of the following will complete the Four P's of Service Design? <br />1. Perspectives <br />2. Positioning <br />3. Plan <br />4. ??? <br />A. People <br />B. Product <br />C. Patterns <br />D. Partners <br /><br />The four P's of service design are: People, Product, Processes and Partners. <br />To me the whole question is wrong.<br /><br />I agree with James... this is a mistake.Unknownhttps://www.blogger.com/profile/05317170957422741714noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-27866936363582138032011-02-24T16:37:05.946+00:002011-02-24T16:37:05.946+00:00Q32: Question is WRONG:
4 P's of Service Des...Q32: Question is WRONG:<br /> <br />4 P's of Service Design (SD): People, Product, Processes and Partners.<br /><br />4 P's of Service Strategy (SS): <br />Perspectives, Positioning, Plan, Pattern.Unknownhttps://www.blogger.com/profile/10410896254319467414noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-36544385820027967862011-02-24T16:34:34.839+00:002011-02-24T16:34:34.839+00:005. The Plan-Do-Check-Act cycle can be used to plan...5. The Plan-Do-Check-Act cycle can be used to plan and implement Service Management Processes: <br /><br />How many times should each stage of the cycle be visited? <br /><br />A. There should be a single Plan and Do, and then Check and Act should be carried out multiple times to Implement Continual Improvement <br /><br />B. Each stage should be carried out once in the order Plan-Do-Check-Act <br /><br />C. The entire cycle should be repeated multiple times to Implement Continual Improvement <br /><br />D. There should be a single %n. then the Do-Check-Act cycle should be repeated multiple times to Implement Continual improvement <br /><br />Answer shd be C (Not B) !!Unknownhttps://www.blogger.com/profile/10410896254319467414noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-54761668191917186872010-09-26T21:27:13.780+01:002010-09-26T21:27:13.780+01:00hi,
want to write ITIL V3 EXAM.Please can anyone...hi,<br />want to write ITIL V3 EXAM.Please can anyone share the latest valid dumps.Please send ruma_gh3000@yahoo.comrumahttps://www.blogger.com/profile/15889069996178511814noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-85068371005012581792010-04-08T15:52:01.263+01:002010-04-08T15:52:01.263+01:00Hi
Did you think these papers are still a good re...Hi<br /><br />Did you think these papers are still a good representation of the actual paper....and did you pass?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-11855942682794344212009-10-16T17:12:36.663+01:002009-10-16T17:12:36.663+01:00I guess there might be many questions come up in v...I guess there might be many questions come up in v3 exam from these practice papers which are hosted here.<br />I am writing the exam next week, can I depend on these 3 practice papers for the exams?Vinod Samsonhttps://www.blogger.com/profile/16474061007782535761noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-80781496923269105392009-10-16T05:03:38.268+01:002009-10-16T05:03:38.268+01:00The four "Ps" of Strategy are not in the...The four "Ps" of Strategy are not in the Syllabus for the ITIL Foundations Exam.Santhoshhttps://www.blogger.com/profile/15665042609900786272noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-16454253821139513442009-10-15T22:33:38.177+01:002009-10-15T22:33:38.177+01:00Answer to James:
The four "Ps" of Strat...Answer to James:<br /><br />The four "Ps" of Strategy are:<br />- Perspective<br />- Position<br />- Plan<br />- Pattern<br /><br />Well documented in all publications.Unknownhttps://www.blogger.com/profile/00664563473828196189noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-57418498937648399412009-09-28T10:13:49.185+01:002009-09-28T10:13:49.185+01:00This seems a bit odd to me:
32. Which of the follo...This seems a bit odd to me:<br />32. Which of the following will complete the Four P's of Service Design? <br />1. Perspectives <br />2. Positioning <br />3. Plan <br />4. ??? <br />A. People <br />B. Product <br />C. Patterns <br />D. Partners <br /><br />The four P's of service design are: People, Product, Processes and Partners. <br />To me the whole question is wrong.Jameshttps://www.blogger.com/profile/11453794382865556414noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-51175492729540966482009-08-25T09:21:09.795+01:002009-08-25T09:21:09.795+01:00thanks a lotthanks a lotHarihttps://www.blogger.com/profile/00180635662731332300noreply@blogger.comtag:blogger.com,1999:blog-8520890372884410356.post-3277578819319306262009-06-18T04:44:30.521+01:002009-06-18T04:44:30.521+01:00Rahul - I think for all these tests, feedback on t...Rahul - I think for all these tests, feedback on the comments - be it a correction in the original dump, or a reason why not to change it would be good.Unknownhttps://www.blogger.com/profile/13641166961649783872noreply@blogger.com