ITIL V3 Foundation Certification.

Welcome. The new version of ITIL (Information Technology Infrastructure Library) was launched in June 2007. ITIL V3 primarily describes the Service Lifecycle of IT Service Management.

The latest version (ITIL V3) is compassed of the five core volumes:
1. Service Strategy
2. Service Design
3. Service Transition
4. Service Operation
5. Continual Service Improvement

This site was set up to help you friends who are going to give their ITIL Exams and need practice papers to test their competence. Hope these ITIL V3 Exam Papers help in obtaining your ITIL Certification!

Click here for ITIL Certification Paper 1
Click here for ITIL Certification Paper 2
Click here for ITIL Certification Paper 3

Please check The ITIL Version 3 Dumps Home Page for the latest details. Good Luck.

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Monday, October 1, 2007

ITIL Exam Certification Study Guide handbook needed?

One of the questions that most of our readers about to give their ITIL Exam ask is "Where can I find free ITIL Exam guides for V3?"

The fact is that most of the stuff available on the net is either not very detailed or very difficult to grasp for someone who isn't bothering to go through a classroom training for ITIL.
After scouring the net for a good ebook, I chanced upon this ITIL Reference Guide

What I really like about this handbook is that the author does a pretty good job of cutting through the complex world of ITIL and its jargon and presenting only the meat of ITIL V3. This is done through insightful (would you believe it!) comicbook-superhero sketches and simple flowcharts. The link is:
http://manageengine.adventnet.com/products/service-desk/itil-whitepaper.html

Please review it and let me know your thoughts.

1 comment:

Rahul said...

I have received feedback from readers that they click on Download Free Edition and are redirected to a software download link.

You will need to type in the Name and Email fields and click on SUBMIT to download the ITIL whitepaper.

Alternatively, the direct link to the Reference Guide PDF is:
http://manageengine.adventnet.com/products/service-desk/itil-whitepaper.pdf

Cheers,
Rahul